Genius Xpressions (GX) Pet Studio is a service provided by Gifts by Genius LLC.
We have compiled a list of FAQs to address common client concerns. Please feel free to contact us if you have any additional questions.
What are your business hours?
Our studio is open on Saturdays and Sundays by appointment only. Requests for appoints at other times are evaluated on a case by case basis. We are closed on major holidays.
Where will the photo session be held?
All photos are taken in our private studio.
Where is your studio located?
Our studio is located in the Mill Valley neighborhood of Carrollton. Because it is part of a residence, we do not publish the address publicly. Detailed location information will be provided before session booking.
Is there a changing area or restroom available?
For client safety and security reason, we do not have a publicly accessible restroom on site. The closest public facilities are located at 2320 Heads Lane at Kelly Boulevard.
What types of sessions do you offer?
We offer two types of sessions in our studio: Taste Genius and Total Genius. The Taste Genius experience captures subjects in a seasonal studio theme. The Total Genius experience captures subjects in a seasonal studio theme along with additional candid poses.
How long do your photo sessions usually last?
Typically sessions are 30 or 60 minutes in length. Additional session time is available for purchase. We include an extra 15 minutes for appointments to allow your pet(s) to meet the photographer and settle into the studio.
What should I bring to the session?
Anything that would enhance your pet’s session is fair game! Specifically, we suggest a small baggie of high value treats and favorite toys. Outfits and props are also welcome.
How long will it take to get the photos?
Edited images are generally available for viewing within 7 to 10 business days.
Will I get to choose which images I want edited?
Your photographer will handpick the session’s best images. Each of these images will be retouched and enhanced based on the photographer’s artistic vision. Photographer reserves the right to edit and release only those deemed creditable as professional in quality and within the photographer’s artistic standards.
How many images will I receive?
Our goal is to shoot as many great images as possible without being overly redundant. For this reason we do not guarantee a minimum number of images. For reference, a 60 minute session will typically result in 10 to 25 images. However, we reserve the right to end your session at any point if an animal shows signs of distress or aggression.
How will I receive my images?
Completed images will be posted in an online gallery. This gallery will also allow you to place orders for any prints or wall decor that you wish to purchase.
How are prints produced?
Small orders are professionally printed and matted for framing in house. Large orders and wall decor is available from our print lab partners.
What is the best method of payment?
Payments are accepted via check, credit card, and/or Paypal.
Do you charge sales tax?
Yes, because our business in located in Texas, we are required to remit state and local sales tax for all offered products and services. Sales tax is included on all prices published on gxpetstudio.com. Our partner print labs will add sales tax at time of order for all products purchased through them.
Is your business insured?
Yes, we carry both general and professional liability coverage.